Global Compliance Service Global Compliance Service Thu, 31 Dec 2020 16:34:24 +0000 en-US hourly 1 Who Needs ISO Certification Tue, 22 Dec 2020 21:38:00 +0000

Who Needs ISO Certification

Who Needs ISO Certification?​

Let’s take a look at who Needs ISO Certification.  When it comes to who needs ISO 9001 certification, it will depend on what that company is looking to do.  No company actually needs it, as if it is required by law to run your company.  It is recognized in all kinds of industries as being a measurement of quality.  Because of this, many countries, as well as a significant number of companies, employ the ISO practices.  They want their company to be known as the outstanding company they know it to be.   This has to do with their quality systems and how those systems are documented.  It further allows their clients to ensure they will get the same product that meets their qualifications each and every time.  Because ISO companies have processes and procedures in place, they will have a better workflow and thus better output.  

ISO 9001 is a quality management system that is recognized by companies around the globe.  This quality management system is a system that is over the companies quality of standards but not of the actual product that is sold.  Some of the standards that are expected to be met by using the ISO 9001 standards are:

  • Process Approach
  • Relationship Management
  • Decision Making
  • Improvement
  • Engagement
  • Leadership
  • Customer-driven outlook

Keeping your ISO 9001 Certification

who needs iso 9001 certification
who needs iso 9001 certification

The ISO 9001 certification will help companies maintain the proper documents of their procedure.  In order to keep their certifications, they will have to undergo an audit from time to time.  

These audits are done by outsiders that will come in and test the procedures and ensure everyone is following them.  While nobody needs to be ISO 9001 certified in order to conduct business, many businesses find it helpful in getting business and maintaining business practices. 

Types of businesses that benefit from ISO 9001 

There are all kinds of areas of business that could benefit from ISO 9001 across a vast selection of industries.  ISO 9001 is beneficial in:

  • Healthcare
  • Hospitality
  • Technology
  • Manufacturing
  • Engineering
  • Construction
  • More

Industries that are full service based as well as those that offer products.  ISO 9001 helps all kinds of businesses in a variety of ways.  But, the most important thing that it does do is organize and structure the way that the any does business.  With proper adherence, ll companies that are ISO 9001 certified will have a better workflow, need less management, and work like a well-oiled machine.  There are a policy and procedure for everything that is done within that company.  This means there is less time needed for training new people, as they will have an instruction book to help them.  

We see it specifically help with businesses that make their own products.  This will put quality checks in place to ensure the outcome is the same each and every time.  This will put more confidence in their customers’ minds as well as help with fallout.  

How to get started implementing ISO 9001

While you don’t have to have a certification for ISO 9001 to conduct business.  Many businesses will only do business with companies that are certified.  Because of this, we are seeing more and more certification requests.  But, how do you even get started with getting your own ISO 9001 certification?

First, you will need to decide as a business owner that it is important enough to you.  This is a process in which you will need to be involved from time to time.  While you are excited to get started, keep in mind, this is a quality procedure, so at times, it can be difficult to get excited over. However, when you have the final product, it will be glorious and you will reap the benefits of your labor.  While most business owners do appoint someone to implement and execute the certification process, others want to be that person.  It really is up to you and the resources you have available to you.  Typically however there is one person that does the meetings and management reviews to ensure everything is being documented properly and the project is moving along.

Keep in mind as you go through this process you might find areas of improvement that you or others didn’t realize until now.  Sometimes this change can be a threat to management or other employees.  However, this can be combated with a simple explanation as to why you are implementing the change.  Reasons why it is better for everyone helps to the tension.  Just because you have done something a certain way forever, doesn’t make it the right way.  After the explanation and give it some time to sink in and offer support where needed.  

What Are The Documents Required By ISO 9001 Tue, 22 Dec 2020 21:27:21 +0000 What Are The Documents Required By ISO 9001

What Are The Documents Required By ISO 9001?

What Are The Documents Required By ISO 9001?  The complexity of your ISO 9001 documents is determined by the complexity of your business.  If you have a large company that has many different tasks, you will have to create more documents than if you are a smaller company that only does a few things.  Also, think about it, if you are a large company that does one thing but one thing very well, you might not have as many documents as even a small company that does many tasks.  The level of documents used by each company is based on the needs of that company.  They are all the same documents, however, as the next guy.  You may have some that don’t need as many to complete the level, but that is entirely up to the complexity of your company.

What Are The 6 Documents Required By ISO 9001?

  • Scope of the QMS
  • Quality Policy
  • Quality Objectives
  • Criteria for the evaluation and selection of suppliers
  • Quality Manual (Not mandatory but may be useful)
  • Documented Procedures that were referenced in your manual.

Have professionals assist you with the ISO certification process

What Are The Documents Required By ISO 9001
What Are The Documents Required By ISO 9001

However, there are actually 20 different processes in ISO 9001. Many are not aware that there are so many.  To have your ISO 9001 done properly you need to have the professionals take a look and assist you through this process. While the process looks painful, it actually isn’t that bad with the right help.

To begin working on the process you would start with Records and Forms and work your way up the list.  This is because the predecessors on the list will be calling out those below them.  So, they have to have them made first.  These are the more detailed procedures that you do every day in your business.  The first documents will be far more detailed.

ISO 9001 processes, procedures, and work instructions

Once you have the forms produced. It is time to dive into the ISO 9001 processes, procedures, and work instructions.  But, what is the difference between these terms?

  • Processes explain why and how to get things done.
  • The procedure explains how to use the processes to get things done.
  • Work Instruction is how to carry out the procedure.

Each of these is very intertwined into each other.  The process is a summary of the broad resources, objectives, and specifications.  The procedure is the part of the documents that talk about measurement, responsibilities, methods, and specific tools.  Typically the work instruction is used by the people actually doing the work.  It explains the methods, specific tools used, measurement, and responsibilities.  It explains how to do the work.

The process

The process must be defined by hopefully measurable outputs, objectives, activities, inputs, and resources.  There are many types of processes that are needed for the ISO 9001:

  • Planning processes
  • Operations management processes
  • Documentation processes
  • Resource management processes

This point of having this documentation is to tighten up the processes and have the same results no matter who does the work.  This helps train the people that are doing the work as well as implements workflow that will be consistent each and every time.  This is important to improve productivity and output.  When the proper structure is in place, improvements throughout the company will be noticed.  Often times there will be less management needed in various areas as everything knows what to do according to the processes and procedures.

The procedures.

The procedures will be everything from how you control your suppliers to how you do a certain process.  It things such as:

  • Terminology, explanations, definitions, etc.
  • Information, tools, other resources
  • The requirements or criteria they must meet
  • Where an activity is performed
  • Where the inputs and outputs come from and go
  • Who performs what action
  • How to execute what needs to be accomplished.
  • Explanation of why there is even a procedure in the first place.

ISO 9001 had some changes in 2015 to ensure that too much documentation wasn’t happening, which will muck the waters.  This means that they have removed some of the mandates and replaced them with “Documented information” Simplifying and clarification assists companies that they are in fact ISO certified without going into grave details on all of their procedures.

When writing procedures you want to know the purpose, the responsibilities, definitions, and equipment, and/or software that will be needed.  Things such as reviewing things with the customers and how you communicate with them are key procedures that should be documented.  This ensures that everyone does it the same way.  By having things documented, you can easily train new people to slide in and take over.  This means that there is less cost in training someone then there was without the certification.

How Do You Become ISO Certified Tue, 22 Dec 2020 21:17:00 +0000

How Do You Become ISO Certified

How Do You Become ISO 9001 Certified?

So, How Do You Become ISO Certified exactly?  Let’s take a look at how do you become iso 9000 certified.

The first step that you should do is prepare for this implementation.  ISO 9001 is nothing but a positive addition to any company.  However, the certification does come with some work.  While many companies give the leadership position to a team member, some companies prefer to have the owner do the implementation.  So, before you begin, determine how you’d like the implementation structured.  

While your business is going to greatly benefit from being ISO 9001 certified in efficiency, improved internal operations, and profitability it will also provide marketing advantages due to some companies only want to work with other certified companies. 

Determining how you will go about it

How Do You Become ISO Certified?
How Do You Become ISO Certified?​

There are various ways to implement your ISO 9001, with the easiest being hiring a professional company that does it day in and day out.  This is certainly an added cost, however, think about how much faster and more efficient they would be at the monumental task.  Setting the stage to start your ISO 9001 could be very overwhelming for some owners.  Hiring is simply a no-brainer.  While you hire the professionals, they will be up in your business to ensure that they fully understand what they are implementing. This can also be helpful if you have areas that could use a little improvement, as they might see that and offer some assistance.

While having the professional come in and work with you to get your implementation complete, you could also go with the hands-off approach.  This is where they do everything for you.  This sort of approach is appealing to the busy business owner. 

Other options for your ISO 9001 certifications.

There are also certifications kits that you can get for your internal people.  These kits offer support and guidance on how to do the implementation yourself.  Doing it yourself without a kit is also an option but it is a very slow and time-consuming option, however, the costs are low as well.  

You need to choose what you think will work best for your company.  There isn’t any one answer that fits all companies.  It is up to you.  Similar to many things in life, if you have more time or more money. 

You will need to figure out who is going to spearhead this process.  They need to be someone that people within the organization will listen to and respect.  Typically it is a person that is already in the quality department as they understand the quality workflow.  

If you have more than one location, then each location needs to have its own management in place, along with one person that everyone meets with.  This is an undertaking, as they aren’t all under the same roof.  This is a great time to get the locations in sync with one another.  

Training and Awareness

Training and awareness are key in implementing ISO 9001 and after you are certified.  This is very important so that you people will know what is expected of them.  To start, talk to your management team.  They need to be on board with this implementation as you will rely on them to do their part in filling out the various procedures that they do and work with.  Explain to them that it is going to be a process and to prepare for the process but when it is done it will actually make their lives easier.  Once there are policies and procedures in place the workflow will simply follow what was written.  This will allow for less training overall, as there is consistency.  

One thing to expect the upper management to wonder is what the cost of all of this is and is worth it. Of course, you being the business owner understand that this is going to make things better.  However, they may not see it as clearly. You need to have these answers ready for them.  In some way, everyone in your company will be affected by this.  If you are upfront, open, and honest, then you will have less resistance.  This ensures much success at the completion of the certification.  

Get everyone on board.

You want everyone on board for this.  It is important that you explain to them the importance.  Talk about how it not only helps your business as a whole but how it helps them.  

You need to plan for this.  This is a process, it is not going to happen overnight.  Think about how you are going to convey to your employees.  Ensure that they are on board, this is very important.  

How Much Does ISO 9001 Certification Cost Tue, 22 Dec 2020 21:01:56 +0000

How Much Does ISO 9001 Certification Cost

How Much Does ISO 9001 Certification Cost?

How Much Does ISO 9001 Certification Cost?  This is something that many business owners ask.  It is important, however, it is hard to determine what the cost is as a blanket cost.  This is because remember, there are businesses of all sizes and designs.  There isn’t a one size fits all, meaning it is impossible to give a blanket quote.  You will need to have a custom quote done with a professional to really understand how many hours will be invested as well as how much this might cost you.

When you are beginning to implement ISO 9001, there will be all kinds of things to take into consideration. However, one of them, you should consider the costs that will go into maintaining the certification as well.  You will get more business after having a certification.  It will be easier to get business with your ISO 9001 certifications because there are many companies that will only work with like companies. 

Cost of Company time for ISO 9001 Certification

How Much Does ISO 9001 Certification Cost
How Much Does ISO 9001 Certification Cost

Company time is another asset that you use up with an implementation of ISO 9001.  This is a hidden cost that businesses need to be made aware of.  Management processes are a big part of the ISO 9001 implementation.  This is because ISO 9001 implements standards in risk management, management processes such as planning, engagement of people, and more.  

Management only has so much time.  They will need time to do their jobs and have enough free time to work on the Quality Management System.  You will need them to help you with filling out the tasks that they do.  However, you can spare their time by not using them to determine what is going to be required and what is not.  That should be done by the person that is leading your team’s efforts.

To determine who to use to help you with your ISO 9001 searches, you need to get a couple of quotes from a reliable accredited registrar.  Typically they have a questionnaire that you will need to fill out.  We would recommend that you sit down and fill that out with the team that you will be putting in place for implementation. 

Be open to your staff.

While you are doing this, you should also prepare everyone in your company.  Tell them what is to come.  Explain to them how this will make business better but also their lives better.  This is important. You need the entire team on board, especially if you have more than one location.  There will be huge amounts of coordination.  The more that management is on board, the better and more smoothly your implementation will go.  In most industries, the management team would know what ISO 9001 is.  However, tell them what it will do for them.  Things such as leave more time to do other things and not have to explain processes.  Once the process is written out, they can simply hand the new employee the book.  This makes training so much easier on your management.

If you are in an industry that sells physical parts, then you will have less fall out.  This improved quality improves the conversations that your management team will have with customers.  Customers will be happier with your products or services and tend to offer more work based on their experience.  ISO 9001 has a plethora of benefits for any company.

Determining the right Register for your company.

Once you have chosen your register, you should get something that tells you the number of audit days, the accreditation and administrative registrar’s fee, and the travel and accommodation fees for the registrar.  Be sure that these fees are included as you want to compare apples to apples.  Similar to what you would do if you were looking at building an addition to your home.  You want to ensure all the components are included and spelled out for you so that you can choose confidently.  

Also, if you are looking for registrars, be sure to take some time to look at their online presence.  Check out what their online reputation is and what types of reviews they have.  This is a rather large investment, so taking your time to find the right fit is important.

There is a certification audit that you will have to endure to get certified.  This is broken up into stage 1 and stage 2.  In stage 1 you simply are stating that you are ready for a full audit.  This means that you have the company set up and good to go, to the best of your knowledge.  Stage 2 confirms that you have passed, or will give you some non-conformances that will need to be addressed.  Getting your certification at this point would be determined on what level those non-conformities are.  They could approve quickly or you could see a delay.

What is ISO 9001 Wed, 09 Dec 2020 21:24:01 +0000

What is ISO 9001

What is ISO 9001 Certification?  Why do we need it?

ISO 9001 is a part of a quality standard that is set forth in the documentation that a company follows.  It is there to prove that this company is capable of producing parts that will meet or exceed the clients’ expectations.  That you will be able to maintain the operations as expected to continue to provide products and services to your client.  It goes further on to demonstrate that the company is about continuous improvement of its quality structure as well.

While there are many ISO standards out there, ISO 9001 is the only one of those standards that requires certification.  This could be for a particular facility or department of the standards that could be for the entire organization.  These same standards apply to those seeking what is ISO 9001 certification to any small business that is a business of 1 or a million employees, it doesn’t matter.  While it doesn’t matter what industry, many qualify for ISO 9001 certifications, however, some need other certifications to operate.  This is not a policy that directly polices your products but it is about your operations.  You will need to establish process base standards that will meet the ISO 9001 standards.

Getting Certified in ISO 9001

What is iso 9001
What is ISO 9001

Getting certified in ISO 9001 is a company-wide, department, or facility act and not a personal act.  A person cannot become certified on their own.  However, a person can become a lead auditor and audit other ISO 9001 facilities with a 5-day training course.  There is no such thing as an “ISO certification” or an “ISO 9000” certification, there is only an ISO 9001 certification.  Some companies like to use these other terms.  This can lead to confusion as you don’t have to be certified in them.  Remember this is a company certification and it is not some sort of group that you join.

The ISO 9001 is recognized worldwide as some of the leading companies in various industries.  This certification tells new clients that you process in places and measures to keep the facility running at top-notch. ISO 9001 training helps the facility be more productive and overall all improve the output of the facility.  This will also improve customer satisfaction as they work to continue to provide the customer with the parts and services that they expect.  Companies with ISO 9001 certifications get more clients as they are more confident that they will be able to meet their expectations and needs.

Improved Supply Chains with ISO 9001 Standards

The supply chain is important.  With a proper quality management system, the supply chain is protected.  People know and understand what is expected of them.  Materials will be projected and in-house ready to go, there are metrics that define what to do next at each step.  This allows for better quality, better production, and a nice workflow.

A company that is ISO 9001 certified is looked at as the leader in the industry that they are in.  They have tackled and mastered key areas in the Quality management services areas.  These are custom to the particular facility in which they are different for each and every facility.

Why Is ISO 9001 Important Wed, 09 Dec 2020 21:12:30 +0000

Why Is ISO 9001 Important

Why is ISO 9001 important?  Well, it gives potential clients a sense of trust.  It shows that the facility does care about its Quality Manage Systems and will improve the overall output of the facility.  ISO 9001 doesn’t have anything to do with the actual product, it has everything to do with the processes found within the facility.  ISO 9001 is important to show clients that you understand how systems and processes should work in order to have the exact same output every time.  There are systems in place that help you, train staff, to be better at what they do.  When these systems are in place, there is better harmony within the facility and things simply run more smoothly.  Because of this, the facility will be more efficient and the quality will be on par.

Having ISO 9001 certifications means that the companies processes are defined so that anyone could read and do them.  During this,  there will be improved threw put and on-time delivery that can be met with improved equipment operations.  This will improve the way a company will grow and the profits.

Less Waste with ISO 9001

Why is ISO 9001 important
Why is ISO 9001 important

With ISO 9001 there are preventative measures that take place to help reduce mistakes.  This means that there is less waste overall.  The certification is also very big on improved methods and continuous improvements.  When you have reduced waste, that means less cost than you can pass onto your customers.  This leads to more value for your customer and ultimately more business.  Most companies want a great reputation with their clients and having an ISO certification helps with that.  This will improve the way a company does business and help them stay more on top of things.

ISO 9001 establishes constant training of employees that is the same but adaptable.  The company is always looking to improve.  So, there are things that will be constant within the systems and things that may need updates to be improved upon.  ISO 9001 states how the training is conducted so the clients are in the know and cannot say that they didn’t know something.  Everything has systems in place to ensure the systems are working and functioning properly.

Quality Management System

Why is ISO 9001 important? It’s a quality management system that affects the entire organization, a facility, or entity.  It is not something that one person carries but an organization. However, one person can get certified to be an auditor in a 5-day course.  This allows that person to help with implementing ISO 9001 standards and audit other companies.  A good quality management system has nothing but positive things to add to a company.  It keeps that organization organized and focused on growing the business and not necessarily running it.

ISO 9001 can be implemented in just about any size company.  It is a great marketing tool as well.  Most companies worldwide recognize and respect companies with an ISO 9001 certification.  In 2015 ISO 9001 was revised to make it accessible for all business types.  This made it possible for the service industry to become ISO 9001 approved as well.

Business Quality Management Standards and Systems Wed, 09 Dec 2020 21:04:07 +0000

Business Quality Management Standards and Systems

When researching Business Quality Management Systems and standards you need to understand your business rather well.  There are different systems for different types of businesses.  Some businesses for example might have sector-specific standards that they will have to have put together.  The Business Quality Management Standards are standards that are in place so that your business can run more smoothly and be more cost-effective.  There isn’t a question of what to do when something happens as there is a standard in place for that something. These standards will further share a vision with everyone at that particular company.  Standards are documents that require specifications, requirements, guidelines, and characteristics that are to be used consistently to ensure their processes, materials, services, and products are fit for their purpose.  

 Business Quality Management Standards and Systems

Who uses quality standards?Business Quality Management Standards and Systems

Businesses and organizations turn to standards to help them achieve:

  • Complying with regulations
  • Satisfying their customers’ quality requirements
  • Meeting environmental Objectives
  • Ensuring their products and services are safe
  • Ensuring that internal process is defined and controlled 
  • Protecting products against climatic and other adverse conditions.

Many government and private agencies only work with companies that have defined quality standards.  Because of this, more and more companies are getting on board with making up their quality standards.  However, this is completely voluntary and businesses can run without them.  There are also clients for those sorts of businesses.  However, growth will be prevented as the company can only operate without standards to a certain degree, and then it is very difficult to get a good grasp on everything that is going on in an organization that doesn’t follow standards. 

Business Quality Management standards and systems are not just used to improve the quality of the service and product of that organization but down the line.  Suppliers with quality standards are more reliable with both on-time performances as well as quality.  The idea with standards is that the organization will run like a well-oiled machine and the output will be far superior to those that do not have standards.  

Business Quality Management Systems and standards

Many manufacturing is on-time production.  This means that they are not housing a lot of inventory.  This can be a disaster if there are no standards in place to ensure the machines are maintained to the level that they can continue to produce as expected.  You might have standards on how to maintain a machine to keep it running and not have downtime.  This could mean that you replace certain belts after so much use, even if they are not out of wear.  This allows the machine to stay up and running.  Without downtime, production will continue. 

However, companies without standards wouldn’t change the belt until it was showing signs of wear or after it broke.  They didn’t want to spend that money and effort on the part until it was completely necessary.  This means that they lost precious production time but also that they will not meet the expectations of their customer.  

Business Quality Management standards and systems are there to ensure that everything is running smoothly.  But, when something goes wrong there is always a plan in place to ensure that downtime is minimized.

ISO 9001 Requirements Wed, 09 Dec 2020 19:48:12 +0000

ISO 9001 Requirements

The ISO 9001 was first brought to light around 1987 by the International Organization for Standardization (ISO). This set of rules were set up to help companies be more organized and offer standards that were accepted globally to ensure that organizations were meeting their clients’ regulatory and customer needs. While it has been around since the 80s the system has had many updates and revisions, making it one of the easier to understand and follow quality management control systems.

It is designed to eliminate crises as much as possible. It utilizes the PDCA cycle plan (Plan-do-check-act) which will ensure as little downtime as possible for things such as a broken tool or machine.

ISO 9001 Requirements

ISO 9001 Requirements

What Makes ISO 9001 Requirements Important?

How can a company benefit from ISO 9001?

  • Improves the efficiency of the processes.
  • ISO 9001 QMS provides businesses with valuable metrics to follow which define the delegated tasks, flesh out the processes and responsibilities for quality control.
  • Improved communication makes employees more productive.
  • It improves the performance and productivity of staff.
  • It offers better relationships with suppliers. Because it indicates the company uses Internationally recognized best practices suppliers are more likely to work with companies with an ISO 9001 certification. Internationally recognized best practices are rewarded with more business.
  • Communication is also improved which makes employees more productive.
  • It improves the performance and productivity of staff.

When everyone is working off from the same blueprint the organization runs like a well-oiled machine. This ensures that their customers will get what they expect. It also saves a lot of time, both downtime and lost time. Having procedures and documents in place everyone knows what to do, should something go wrong.

The ISO 9001 is made to ensure that the Quality standards that are in place are easy to understand and follow. There will be documents in various areas. The areas that are ISO 9001 requirements are:

  • Support
  • Quality management system
  • Leadership
  • Improvement
  • Planning
  • Operation
  • Performance Evaluation

While these are the required documents. There are also other supportive documents that can be added, that are not required. These supportive documents will spell out in more detail something that seems to be lacking in the main document.

Who needs ISO 9001 standards?

Worldwide there are all kinds of industries that use these level of standards such as:

  • Engineering
  • Health
  • Manufacturing
  • Construction services and products
  • Technological services
  • Community services
  • Hotels and Hospitality

It is really important in areas that are competing for customers or clients. This tells the incoming client that they are committed to a level of excellence that is found in an ISO 9001 company.

This will allow them to sign up or purchase with confidence.

If you are interested in becoming ISO 9001 certified, there is an entire process to complete. This process can be costly upfront, but it will ensure that you will have better clientele and improved processes that will save you money in the end. Consider it an investment for your future. ISO 9001 is recognized around the world, this isn’t a local quality management service. This is a global one that could open up some doors for new business.

Critical factors when choosing an ISO Certification Body? Fri, 05 Jun 2020 05:36:34 +0000

Critical Factors when choosing an ISO 9001 Certification Body

Choosing the right ISO 9001 Certification body is critical for success and not all Registrars are recognized and valued equally. It is important to understand these critical points before selecting a certification body. We have also prepared a free downloadable checklist to use, which can save thousands of dollars and assist in ensuring that you make the right decision.
How can an organization ensure that they received the best cost for an ISO Audit & Certification? What are the factors involved? What should be considered? These are just some of the question’s organizations and consultants have, and for good reason. As the cost for such a service is a prime investment for your organization, this article will answer these questions and ensure you are more knowledgeable on the process and factors involved.

Main Factors

Main Point#1 – Communication
While this may seem minor, it is one of the most critical aspects in deciding and finalizing the best choice for your certification body. Communication with most Accredited Registrars and Certification Bodies are very slow and quite frustrating. A simple quotation request can take between one to two weeks because of the lengthy forms, email correspondents and slow feedback processes. Upon finally receiving a quotation you may have questions that will take much more time to get answered properly. 
Tip#1. Consider this as a first indicator of effectiveness because the Registrar you choose will be servicing your company for years to come. Effective and timely communication should be forthcoming.

Main Point#2 – Accreditation
Accreditation is very important, as the certificate you receive must be from an Accredited Registrar and Certification body. Critical evaluation must be considered even from Registrars and Certification bodies who claim to be accredited. Accreditation bodies sometimes are found to be illegitimate, only validated on their website. In this instance, Registrars can send validation to you pointing reference to these websites. It is a difficult situation to manage because this can make the search for “validity” very daunting. The answer to all “Validated” and Accredited” Registrars can come from one source, the International Accreditation Forum IAF. This association serve as the oversight for all accreditation and certification bodies globally. You can easily verify the status of any Registrar or Certification body by searching the IAF online Database here  “search for the name of the certification body on the top left corner of the screen”

Main Point#3 – Price
Pricing for an ISO Audit from a Certification Body can be the most influential factor on your final decision. However, this may not be as straightforward as one might think. There are strategies that Registrars and Certification Bodies may use to influence your decision as it relates to price on the front-end and omit other important costs, only to be revealed after you have a contract is presented to you. GCS has published an article dedicated to this topic, you can view it here “Costs involved in ISO Certification”. 

Main Point#4 – Location
The location of Registrars and Certification Bodies are very important because they have a direct impact on price. There are additional costs involved in having Auditors travel both locally, either from state to state or International. Additional costs include (Airfare, Local transport, hotel accommodation, food, and other reasonable expenses). The auditors are also paid for travel time, usually 30-50% less than their paid day rate. Having access to your Registrar locally within your country and state will eliminate these expenses. Most times travel and additional costs can increase your expenditure by approximately 20-50% of your initial quote. Having a local office and local auditors will benefit your company financially as these additional costs will continue to incur every year.

Main Point# 5 – Flexibility
 ISO Audit and Certification is a specialist service and not widely available. Most Registrars and Certification Bodies cannot respond to your request at your chosen or preferred schedule. Instead they service your company at a time suitable to their schedule. This is a factor which should be considered as you may need to be flexible during your engagements within your certification cycle.

The 5 points above, can be used collectively after shortlisting a few possible Registrars. Rank each registrar based on the 5 criteria’s above maybe on a scale of 1-5. Upon completing and considering these factors, you should be on the right track on choosing the best Certification Body for your company’s ISO Audit.

Contact GCS at any time for additional questions or clarification on any ISO issue or topic, we also have online representatives 24/7. Just click the blue tab at the bottom of this web page or submit a form via our contact us page.


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COVID-19 Global crisis, can ISO sustain its value? Should i retain or postpone? Fri, 05 Jun 2020 05:30:08 +0000

COVID-19, should companies sustain or retain ISO Certification​

The value of being ISO certified is now a key consideration for organizations amidst the global COVID19 crisis. Understanding the pros and cons is critical in making an informed decision, the truth is that some companies may either give up, maintain, or pursue ISO certification in relation to the economic climate within their organization. This article aims to provide a simple analysis to evaluate your organization within context before deciding.

Although there is an obvious bias on this topic, customer service and trust are at the forefront of GCS. The COVID-19 pandemic has left the world shocked due to its rapid transmission and mortality rates. This disease has changed the world as we know it. We now face a new reality, socially, financially, and mentally as it relates to International Trade, Politics, Investments, and other aspects of life. The big question is what companies should do as it relates to ISO Certification? Should companies pursue the investment of being certified? Additionally, should companies who are already certified maintain their investment in being certified or postpone ISO certification until a later date? While most organizations will choose the latter, strategic analysis and critical thinking would shed some light and direction on your situation. Create a simple checklist using the following questions or categories to explore and analyze your context.
NOTE: This is very effective, and results will vary based on current statistical data and projections.

  1. Source of Income: – Sources of income is a very clear indication of the direction of any potential investment for ISO or not. The covid-19 pandemic has separated the grey areas of the income spectrum. You will notice specific companies either collapsed or increase in revenue and sales. Sectors with growth include, supermarkets, pharmacies, consumables supply vendors, certain food establishments etc. When an organization does an analysis on the projection of their sources of income, they should carefully consider new opportunities to be exploited. New sources of income can be established easily according to your sector niche.
  2. Critical Industry: – If you work in a critical industry, chances are they will re-start as soon as possible. e.g. Supply & Logistics, Factories, Industrial Establishments, Oil & Gas/ Upstream and Downstream etc.  
  3. Economy and GDP growth– Based on the main products and goods of your country in relation to trade, import and export, income vs dependencies etc. The GDP of your country could either remain stable, decline, or increase in growth. If export increases based on the production capacity within the country and its self-sufficiency as it relates to agriculture, manufacturing, energy etc. The GDP will obviously increase or remain stable. A close look at the IMF publications gives a good indication of this.
  4. Current Opportunities: – Again, this will be unique from country to country and sector to sector. Opportunities and growth may be unique in your situation. One should evaluate or project the potential for current or upcoming opportunities in your sector, country, or region. ISO certification is a process and can take between 3-6 months and even more for large companies to implement and achieve. Therefore, investments or decisions must be made now for a positive outcome within the following quarters.
  5. Capital Gain: – Based on the goods and services of your organization, analysis of capital gain ratios can either be high turnover/ low profit, or low turnover/ high profit. The capital gain ratio can give an indication if the ISO is worth the investment at this time. For example, a Contractor in the Oil & Gas sector might invest $5-10,000 to be ISO, thus securing a contract later this year, which may be worth 5 million USD. The possibility of effectively calculating a potential opportunity may be worth the upfront investment.

Risk & Opportunity: – The risk and opportunity concept suggests that both are the same on opposite ends. Therefore, the focus should be to minimize the risk and plan on capitalizing on opportunities. COVID-19 has forced organizations to learn, adapt and maximize on resources while still operating as much as possible. Economic experts have widely expressed that opportunities exists even within this crisis and beyond. Some may look at their competitors implode, give up, freeze on their momentum. Others are seeing this as an opportunity to prepare for the re-opening, to recharge, re-group and plan. This may involve investing in ISO Certification now as many companies will be destabilized, unfocused and lack planning upon re-opening.

NOTE: The above areas are just some of the critical aspects to consider. However, being ISO certified may give you a competitive advantage for contract or awards it is important to consider. Large companies, now more than ever have established their business continuity plans in full effect and will be keeping a close eye on their contractor database to evaluate potential risks. Maintaining ISO Certification may in your case indicate that you are willing to uphold and maintain the highest quality and values. Lapse on ISO Certification status can give the indication that quality is not “Essential” and therefore was cut out of budget and operational focus.

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